Privacy policy

LAST UPDATED: 25/09/2024

ARTICLE 1 — PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our purchase and sale process, we collect the personal information you provide us, such as your name, address, or email.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to get more details about the browser and operating system you are using.

Email, SMS, and WhatsApp marketing. With your permission, we may send you emails, SMS, and WhatsApp messages about our store, new products, and other updates.

ARTICLE 2 — CONSENT

How do you obtain my consent?
When you provide us with your personal information to complete a transaction, place an order, schedule a delivery, or return a purchase, we presume that you consent to our collection of your information and its use for that specific purpose.

If we ask you to provide your personal information for any other reason, such as marketing, we will either ask you directly for your explicit consent, or give you an opportunity to decline.

How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer wish to be contacted for marketing purposes, you can unsubscribe using the link provided in all our marketing emails, or by replying STOP to an SMS received from us (within 3 days of receiving the SMS). You can also notify us by email at contact@lebarachaussettes.com.

ARTICLE 3 — DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Sale and Use.

ARTICLE 4 — THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Here is the list of third-party providers handling your data under our responsibility:

• Website: Shopify
• Newsletter & SMS: Klaviyo
• Customer Support: Gorgias

For each of these providers, your data is stored on a secure server protected by a firewall.

Payments:
We use the payment gateways Mollie, Payplug (BPCE group) and PayPal. These payment gateways store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your payment information is retained only as long as necessary to complete your order. Once your order is finalized, payment information is deleted.

The PCI-DSS standard is managed by the PCI Security Standards Council, a joint effort by companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

Some service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

Please note that some providers may be located, or have facilities located, in a jurisdiction different from yours or ours. So if you choose to proceed with a transaction that involves the services of a third-party provider, your information may then become subject to the laws of the jurisdiction in which that provider is located, or those of the jurisdiction in which its facilities are located.

Once you leave our store's website or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or our website's Terms of Sale and Use.

You may be led to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 5 — SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

Cookies
Here is a list of cookies we use. We have listed them here so that you can choose whether or not to allow them.

• _session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
• _shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
• _shopify_uniq, no data retained, expires at midnight (based on visitor location) the following day. Counts the number of visits to a store by a unique customer.
• cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
• _secure_session_id, unique session identifier.
• storefront_digest, unique identifier, undefined if the store has a password, used to determine whether the current visitor has access.

ARTICLE 6 — AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

ARTICLE 7 — CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

If our store undergoes acquisition by or merger with another company, your information may be transferred to the new owners so that we can continue to sell you products.

QUESTIONS AND CONTACT

If you wish to access, correct, modify, or delete any personal information we hold about you, file a complaint, or simply wish to learn more, please contact our data protection officer, Pierre ANTONIO, at contact@lebarachaussettes.com or by mail at Le Bar à Chaussettes, 395 avenue de Dunkerque, 59160 Lille, France.

This is a courtesy English translation. In case of any discrepancy between this English version and the original French version, the French version prevails and applies to your purchase. You can read the French version here.